Terms of Service

1. Acceptance

By creating an account or using MockFold, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

2. Your account

You are responsible for keeping your sign-in credentials secure and for all activity under your account.

You agree to provide accurate account information and maintain the security of your account.

We may suspend or terminate accounts that violate these terms, abuse the service, or are reasonably suspected of being compromised.

3. Subscriptions and billing

Free plan. MockFold offers a free plan with limited features. Certain functionality, including exports and advanced tools, may require a paid subscription.

Paid subscriptions. MockFold offers paid subscription plans, including Starter and Pro. Features, limitations, pricing, and available billing intervals are displayed on our Pricing page and during checkout.

Billing. Paid subscriptions are billed in advance on a recurring monthly or annual basis, depending on the plan selected. Subscriptions automatically renew unless cancelled before the next billing date.

Payment processing. For customers in the United States and Canada, payments are securely processed by Stripe. For customers in all other countries, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for those orders and handles billing, applicable sales tax and VAT, and order-related customer service and returns. MockFold does not store your complete payment card information.

Subscription cancellations and refunds

All MockFold subscription payments are generally non-refundable once the applicable billing period begins, except where required by applicable law or Paddle's refund policies.

You may cancel your subscription at any time through the Customer Portal. Cancellation takes effect at the end of your current billing period, and you will retain access to paid features until that date. No prorated refunds or credits will be provided for unused portions of a subscription period when you cancel, except where required by law. If you switch between plans, the price difference for the rest of the current billing period may be prorated as shown before you confirm the switch.

Customers in certain jurisdictions may be entitled to statutory withdrawal or refund rights, including a 14-day withdrawal period where applicable.

For purchases processed through Paddle, Paddle acts as the Merchant of Record and administers refunds in accordance with its Refund Policy. Paddle may approve refunds at its discretion, including where required by consumer protection laws.

To request a refund for a Paddle purchase, visit paddle.net. See our Refund Policy for details.

Price changes.If we change the recurring price of your existing subscription, we will provide at least 30 days' notice before the new price takes effect, or any longer notice required by applicable law.

4. Promotions and discounts

MockFold may occasionally offer promotional pricing, discount codes, introductory offers, or limited-time subscription discounts.

Promotional offers may be subject to eligibility requirements, expiration dates, redemption limits, and restrictions on applicable subscription plans.

Unless otherwise specified:

• Promotional discounts cannot be combined with other offers.
• Discounts apply only to the subscription plans and billing periods stated in the offer.
• Introductory discounts expire after the specified promotional period.
• After a promotional period ends, subscriptions renew at the applicable regular price unless cancelled.
• If you change plans during a promotional period, the discount may continue to apply to the new plan until the promotional period ends.
• Promotional offers have no cash value and cannot be transferred or exchanged for cash.

The discounted price, promotional duration, applicable renewal price, and any additional conditions will be displayed before completing checkout.

MockFold reserves the right to modify or discontinue promotional offers prospectively, subject to applicable law. Changes will not retroactively remove discounts already validly applied to a subscription.

5. Acceptable use

You agree not to:

• Reverse-engineer, decompile, or attempt to extract the editor's source code, except where permitted by applicable law.
• Resell, sublicense, or rebrand MockFold as your own service without permission.
• Upload or process content that is illegal, infringes intellectual property rights, or violates applicable laws.
• Attempt to bypass account restrictions, subscription limits, payment systems, or security measures.
• Interfere with the operation, security, or availability of MockFold.

6. Your content

You retain ownership of the dielines, artwork, project files, and exports you create using MockFold.

MockFold does not claim ownership of your creative work.

The editor uses a local-first approach. Your uploaded artwork, dielines, and project data are processed and stored within your browser rather than being uploaded to MockFold's servers.

You are responsible for maintaining backups of important files. Clearing browser storage, switching devices, or resetting your browser may result in the loss of locally stored projects.

7. Email communications

MockFold sends essential service-related communications, including account notifications, subscription updates, billing information, and customer support responses.

We may also send product announcements, educational content, promotional offers, and subscription discounts where permitted by applicable law.

Promotional emails include an unsubscribe mechanism. You may opt out of marketing communications at any time without affecting your ability to use MockFold or receive essential account and billing notifications.

Additional information about email communications and your preferences is available in our Privacy Policy.

8. Service availability

MockFold is provided on an “as is” and “as available” basis, to the extent permitted by applicable law.

We work to maintain a reliable service but cannot guarantee uninterrupted availability, compatibility with every device or browser, or that every feature will meet your specific requirements.

Features may be updated, improved, modified, or discontinued as MockFold evolves.

9. Limitation of liability

To the maximum extent permitted by applicable law, MockFold and its operators are not responsible for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.

To the extent permitted by law, our total liability for claims relating to the service is limited to the amount you paid MockFold during the twelve months preceding the claim.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

10. Termination

You may stop using MockFold and delete your account at any time from your account settings.

Deleting your account immediately cancels any active subscription. Access to paid features ends right away, and payments already made, including for the remainder of the current billing period, are not refunded, except where required by applicable law.

We may suspend or terminate access if you materially violate these terms, misuse the service, or threaten its security.

Account termination ends your right to access the service and may result in the cancellation of active subscriptions.

Certain information may be retained where required for legal, accounting, security, or regulatory purposes, as described in our Privacy Policy.

11. Changes to these terms

We may update these Terms of Service to reflect changes in our services, business practices, or legal requirements.

Material changes will be communicated through an appropriate notice, such as an email or notification within MockFold.

The updated terms will indicate their effective date. Where required by law, we will obtain additional consent before changes take effect.

12. Governing law

These terms are governed by the applicable laws of the jurisdiction in which MockFold's operating entity is established, subject to any mandatory consumer-protection laws that apply in your location.

13. Contact

If you have questions about these terms, contact us at: hello@mockfold.com